Shipping information and shipping costs

Please always give the exact and full name on your doorbell! This way you can avoid delivery delays and unnecessary costs. If there are two names on the doorbell, please always have both names and if you are subletting then also use c / o to indicate the name of the landlord.

Carrier : UPS.com

Standard shipping : within 24-72hours service (Germany)
UPS Express shipping : within 24hours service(recommended)

1. If the name written on the door and the name of the orderer are different, delivery may be delayed, Please make sure to write the name on the door in the field of address.

2. Also, if there are two or more names written on the doorbell, such as Kim or Hong, you must also write in Kim and Hong. If you are tenant of the house the name of the owner is attached to the doorbell, write c / o and the name of the owner. (Ex – c / o Kim)

3. Please note that we are not responsible for any loss caused by your name when shipping. Therefore, please make sure the name once more before ordering.

4. If the product you ordered is out of stock, we will contact you in advance and replace it with a similar or better item. Please understand this.

5. If you choose Bank Transfer rather than Direct Debit, we will make shipping after confirming that your payment has been deposited.

6. Complain to the UPS about damage to the product due to the delivery delay. KSHOP is not responsible for this.

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Falls Sie NUR Trockenware bestellt haben behalten wir uns die Option vor die Ware mit DHL zu versenden.

Zone shipping costs

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 Zone A – In Germany 

In order to preserve the quality, we use insulated materials such as dry ice and frozen mineral water, but if they have spent weekend in a truck or warehouse, refrigerated and frozen foods are likely to be bad conditions, so orders containing these items will not be shipped on Friday.(If the order has confirmed on Friday, we will make shipping on the following Monday)However, if you choose Quick Delivery, you can receive frozen or chilled items on Friday and Saturday. (Frankfurt area only)** We don’t take responsibilities for product quality problems caused by standard shiping for the frozen and chilled items. Please use express shipping

- UPS standard shipping: (€ 4.90) Free shipping on orders over €60.
- UPS Express shipping : (€ 9.90) The shipping cost is € 4,90 for orders over €60.
- Quick Delivery: A quick service provided to the Frankfurt area on Friday and Saturday. €5.00 for orders over €80.
- Pick up in Dietzenbach: K-Shop warehouse (Monday to Friday at10:00 to 16:00)

Zone B - Belgien, Luxemburg, Niederlande, Tschechische Republik

 0~25kg : 18€ 

 25~30kg : 20€ 

 30~40kg : 25€ 

 40~50kg : 30€ 

 50~65kg : 40€ 

 65~85kg : 65€ 

 85~100kg : 85€ 

 

 100~130kg : 100€ 

 130~150kg : 150€ 

 150~200kg : 200€ 

 

Zone C - Schweden, Finnland, Dänemark, Großbritannien, Österreich, Frankreich, Italien

 0~25kg : 16€ 

 25~30kg : 20€ 

 30~40kg : 28€ 

 40~50kg : 47€ 

 50~65kg : 62€ 

 65~85kg : 68€ 

 

 85~100kg : 78€ 

 100~130kg : 118€ 

 130~150kg : 148€ 

 150~200kg : 198€ 

 

Zone D  - Bulgarien, Rumänien, Ungarn, Lettland, Estland, Litauen

 0~25kg : 24€ 

 25~30kg : 29€ 

 30~40kg : 39€ 

 40~50kg : 64€ 

 50~65kg : 74€ 

 65~85kg : 84€ 

 85~100kg : 99€ 

 100~130kg : 149€ 

 130~150kg : 199€ 

 150~200kg : 249€ 

 

Zone E - Kroatien, Slowakei, Slowenien, Polen

 0~25kg : 20€ 

 25~30kg : 23€ 

 30~40kg : 30€ 

 

 40~50kg : 45€ 

 50~65kg : 55€ 

 65~85kg : 65€ 

 85~100kg : 80€ 

 100~130kg : 120€ 

 130~150kg : 150€ 

 150~200kg : 200€ 

 

Zone F - Griechenland, Spanien, Portugal, Irland

 0~25kg : 28€ 

 25~30kg : 35€ 

 30~40kg : 50€ 

 40~50kg : 80€ 

 50~65kg : 100€ 

 65~85kg : 120€ 

 85~100kg : 135€ 

 100~130kg : 150€ 

 130~150kg : 200€ 

 150~200kg : 250€